Frequently Asked Questions

Everything You
Need to Know

Can not find your answer? Call or text us at (737) 230-6336

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Cleaning frequency depends on household use, food residue, odors and seasonal conditions. Monthly, every 2 months and quarterly plans are available.

No. Just leave your empty bins at the curb after your regular trash pickup. We come to you, clean everything, return your bins, and send you a text notification when the job is complete.

We use an EPA-registered disinfectant and an odor-control treatment, applied only to the bin surface per label directions and allowed to dry before the cart is returned to its spot.

Our equipment can produce water at temperatures up to 250°F. Heat and pressure help remove grease, food residue, grime and stubborn buildup. Any disinfectant step is separate from the hot-water wash and follows the product label.

Yes. We clean both your green trash bin and your blue recycling bin. Base prices cover one bin; each additional bin is $5 per visit on a recurring plan or $10 on a one-time cleaning.

A one-time cleaning has no recurring commitment. Recurring plans have an initial 12-month commitment and are billed after each completed visit. If you cancel during the initial term you are not charged for future visits; an Early Cancellation Adjustment recovers only the discount already received on completed services.

We primarily serve Pflugerville TX including Sorento, Blackhawk, Avalon, and Carmel. We also serve Hutto, Manor, and Round Rock. Call us to confirm your specific address.

You will receive a text notification when we arrive and when we are finished.

Light rain does not affect our service since we use a self-contained cleaning unit. In the case of severe weather we will reschedule your appointment at no charge.

Customer support is available Monday through Friday, 9 AM to 5 PM. Cleaning appointments follow the route schedule and are generally performed the day after collection. Call or text us at (737) 230-6336 and we will tell you the next available date on your route.

We clean standard 65 and 96 gallon residential rolling bins provided by the city. Contact us for commercial bin pricing.

Yes. We serve our entire Pflugerville community. Book, ask questions, and get updates in English or Spanish.

We charge the authorized payment method on file after each completed service and send you a receipt. You are not charged for a visit that was not performed. We do not send an invoice for you to pay manually, and we accept credit and debit cards only.

We focus on specific neighborhoods so we batch routes efficiently. Lower driving time means lower costs we pass directly to you. We start at $20 per completed visit for one bin on monthly service, or $25 for two bins. These are our current launch prices. Customers who enroll at a launch price keep that price for their initial 12-month term.

Yes. Monthly, Every 2 Months and Quarterly plans have an initial 12-month service commitment: 12, 6 and 4 scheduled visits respectively. A one-time cleaning has no recurring commitment and no follow-up visits are scheduled.

You are not charged for future visits and you are not charged for the rest of the year. An Early Cancellation Adjustment recovers only the discount you already received on visits that were actually completed: those visits are recalculated at the One-Time prices in effect when you enrolled. For example, Monthly with one bin and three completed visits: you paid 3 x $20 = $60, the One-Time equivalent is 3 x $50 = $150, so the adjustment is $90 and future visits are $0. You receive a receipt with the calculation.

Base prices cover one bin. Each additional bin is $10 on a one-time cleaning and $5 per visit on a recurring plan.

No. Once you cancel, no future visits are scheduled and none are billed. A visit that was not performed is never billed and does not count as completed.

Service continues at the frequency you selected. No new minimum commitment begins, you can cancel future visits without an Early Cancellation Adjustment, and you are not charged for services that were not performed.

During the initial 12-month term, pausing your plan or changing to a different frequency is treated as cancelling your current plan, so the Early Cancellation Adjustment applies to the visits already completed. You are not charged for future visits on the cancelled plan, and any new plan you start begins its own initial 12-month term. After the initial term you can change or stop future visits without an Early Cancellation Adjustment.